Miguel Mateo Luthier warrants his plucked string and bowed string instruments to be free from defects in material and workmanship for three (3) years from the date of original purchase and payment. Products not manufactured by Miguel Mateo luthier will be guaranteed for three (3) years from the original date of payment, except cases. Old or second-hand instruments will be guaranteed for one (1) year. This warranty is given only to the original purchaser and cannot be assigned or transferred to subsequent owners. Miguel Mateo Luthier will repair the defect or replace the instrument with the same model of similar value that does not exceed the original purchase price of the instrument. This guarantee will cover the cost of labor and materials in any repair considered. Miguel Mateo Luthier reserves the right to use regularly used materials at the time of repair if the original materials are no longer available. This warranty is only offered to the individual purchaser or retail purchaser when the instrument is purchased new from Miguel Mateo Luthier's workshop and is subject to the limitations set forth herein.
Doesn´t cover warranty
No other warranty of any kind is offered. All implied warranties, including warranties of merchantability and fitness for a particular purpose, beyond the specific provisions of this warranty, are excluded from this warranty. Miguel Mateo Luthier is not responsible for damages for loss of profits or business or damages resulting from the use of the instrument, whether in contract or tort, even if Miguel Mateo Luthier or his authorized representative has been advised of the possibility of such damages and Miguel Mateo Luthier will not be responsible for any expense, claim or demand arising from or in relation to the foregoing.
To obtain warranty assistance, the instrument must be taken to the workshop located in Zaragoza where it was purchased or to a dealer where the guitar was purchased with a copy of the payment receipt to obtain a return authorization before returning it to the Miguel Mateo Luthier workshop. All shipping and insurance costs, including any value perceived as a "collector", are the sole responsibility of the legitimate buyer and upon arrival at the Miguel Mateo Luthier workshop, it will be determined if the defect or cause is covered by the terms of the guarantee.
Upon arrival of the instrument at Miguel Mateo Luthier's workshop, it will be determined if the defect is covered under the terms of the guarantee. If the repair is covered under the terms of the warranty, it will be repaired at no cost to the legitimate purchaser, including return shipping. If the repair is not covered by warranty, a repair estimate will be provided to the original purchaser.